Consumer vs. Commercial Duty Cycle


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Consumer vs. Commercial Duty Cycle

Ever wondered why the coffee tastes better from a commercial espresso machine at your local café than from your home machine? Or why a professional power drill costs hundreds of dollars when you can buy a similar looking cheapie for less than $50 at the local discount hardware store? The difference lies in the equipment.


Tools for Professionals

Commercial grade machines are built to withstand more pressure, more work and more bumps and bruises handling whilst retaining the ability to deliver constant work precisely with minimal variation. Cafés need to produce coffee that tastes good from the first cup in the morning to the last cup in the afternoon many hundreds of customers later. Tradesmen on a construction site need to drill hundreds of holes for a tidy joint day after day without the power drill becoming wobbly, smoky or grinding to a halt.

These professional tools of business cost hundreds or thousands of dollars more than their domestic cousins because their owners rely upon them to earn an honest wage. Professional tools must therefore be dependable and continuously keep working even if the operator finishes a long shift and passes the tool on the next person.

Domestic tools and appliances by comparison live a much easier life. They do not get moved around or handled as much and are not expected to bounce around in back of a ute. They also are not pummelled constantly under pressure with a queue of impatient customers waiting to be served before they leave your business and go to the next competitor. Domestic tools make one or two coffees, drill one or two holes and are switched off and put away until required again which may be hours, days or weeks later.

The duty cycle of professional, commercial and trade tools are therefore many times higher than for their domestic cousins. Whilst failure of a domestic tool is inconvenient, any failure on professional tools can stop your business and income in its tracks.


Consumer for Consumers

PCs are no different if they are made for domestic use then they are referred to as Consumer devices. Consumer-grade PCs are designed to look pretty to catch the buyer's eye on a retail display. They feature attractive specifications same as their more expensive Commercial cousins, but the hundreds of discrete components are graded for affordable low cost over durability.

The average Consumer PC rarely leaves the home and is typically used a few hours a day in the morning before the family leaves for work or school and at end of day before bed time. With limited transportation and only a few hours use per day, the Consumer PC will comfortably last the expected number of years, as it is only experiencing a light duty cycle and no one wants to pay a higher price for more ruggedness than they need.


The Acer Difference

At Acer, our Commercial-grade PCs start with stronger casework. For laptops, tablets and Ultrabooks, this comes from either 20 per cent thicker mouldings or from high tech materials such as metal alloys, carbon fibre or specially toughened Gorilla glass to withstand daily transportation, handling and the occasional bumps and knocks. You can’t really tell from looking at the outside, as the materials technology and internal reinforcements are hidden under a conservative matte finish for better grip and fingerprint resistance. But it is there and proven by prototype destruction testing and low failure rates measured monthly.

Other Acer durability design features built into selected Commercial grade PCs but hidden from view include:

  • Metal alloy screen hinges to withstand over 25,000 open and close cycles

  • Long life keyboards to withstand over 10 million keystrokes

  • Toughened touchpads to withstand over 1 million mouse strokes

  • Scratch resistant Gorilla glass for Touch screens and handwriting pen devices

  • Thermal designs to withstand extremes of temperature and humidity that would make tough tradesmen down tools and call it a day

  • Spill resistance, since many of us compulsive workers sneak in breakfast, lunch or dinner over the keyboard

  • Acer Dust Defender to routinely give a little “cough” and clear air borne dust from cooling fans

  • Drop tested from height of the average table or desk

  • Built in motion sensors to automatically protect sensitive storage drives from sudden drop or movement

These hidden Acer reliability and robustness technologies help our Commercial grade PCs to be at least 20 per cent stronger and last on average three times longer than a comparable Consumer device under the same high demand working conditions.

Acer builds a range of Commercial and ProSumer grade PCs to suit different work styles and budgets but they all have the same common goal to support your business and earning continuity. Speak to your preferred Acer Business Partner for which technologies and feature sets best suit your work style.